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"I got a new pair of glasses from them and I am now in love! I just had to pay shipping and they can in less than two weeks! ❤ The style is perfect and the prescription is correct in the lenses." - Ginger Alyse reviewed on September 26
"Firmoo is great. Was first time ordering glasses online. They shipped to me in Canada in 6 days. I have style #LKFS6658 frame is very good quality. Lightweight but sturdy. Prescription is perfect, I even got them checked at a local optometry store. All and all I would say Firmoo is excellent. I will be ordering prescription sunnies next!!!" - Ashley Gerow reviewed on September 17
"Just got my free pair in! Perfect!!! Glasses came with soft pouch, hard case, small tool and extra parts. Very please. I paid $20 for my free pair. That’s with shipping, handling and extra fees for coatings I chose." - Jessica N Jonathan Abreu reviewed on September 15
"Got my free pair this week, and they are amazing! The prescription is perfect and I’ve never gotten so many compliments on a pair of glasses before! Will definitely order again." - Kyra Pendley reviewed on August 24
"Ordered my first pair for free, after finding a deal and going by an amazing Firmoo optician's recommendations for frames, based on the size of my current frames. He was so helpful!! My frames arrived today and I love them. I had one minor change I wanted to make, so I contacted customer service today and had a response by phone within a few hours, at most. The agent helped me with the issue and I now have another pair of glasses on the way. I might just never buy glasses in stores again... Thank you, Firmoo!" - Cherene Grisnich reviewed on June 10
"I got my free pair of glasses today! They are the absolute best! I have ordered from a lot of online glasses sites but Firmoo is probably the best! Highly recommended!!" - Samantha Lewis reviewed on July 10
"I love it so far. Got my FIRST FREE PAIR. AND I'm excited about them. Come on and buy a pair. Good quality and fast shipping" - Nicole Garris reviewed on July 28
"Ordered a pair for my daughter to have as a backup to her very expensive glasses. Used the free coupon code and only paid $12 so wasn't expecting much. BUT, when they arrived, my daughter loved them so much, she wears them daily now. Great quality, great look and great price!!! They arrived within a week. Will definitely order again!!" - Krista Floyd reviewed on May 24
"Ok I just received my first pair of glasses today! The shipping was quick quality is awesome and my prescription is very accurate! The customer service it’s also amazing. I was scared because of the bad reviews but let me tell you something if you put in all your info the correct way ask for help and know your exact PD you shouldn’t have a problem. Expect a little waiting but they updated me back to back. I’m very excited and happy with my glasses these don’t get me dizzy like the ones I bought here in Texas at TSO. Overall amazing! I will put a pic of glasses on the comments for reference. Thanks firmoo!" - Naty Castillo reviewed on May 30
"My first pair of glasses had the wrong prescription even though the correct prescription was given. Firmoo’s customer service resolved it and sent the new pair out rather quickly. I received them today and they are PERFECT! CS is what can make or break a business and I’m happy to report that Firmoo definitely cares about their customers and their products! Thank you, again!" - Debi Coutu reviewed on July 13
"I was skeptical about ordering online because it was my first time and I have a very high prescription, but needless to say the prescription is on point they came packaged very nicely in a eye glasses case with a cleaning cloth plus a little bag with extra screws and a gadget for tightening the screws I have a rounder/wider face so I love how these frames look on me, I would really recommend this frame style if you are into big lenses! They are very comfy and light weight! Also very good quality for the price!! They have so many colors/ styles to choose from they also have a photo uploader so you can try on the glasses! Costumer service was very efficient I ordered these 2/28/18 and I received them 3/8/18 I would highly recommend firmoo" - Madison Lee Rautiola reviewed on March 9
"This is my first time ordering glasses online and it was a little rocky, since I picked out the wrong glasses for my PD. I contacted customer service and they helped switch my order, to the other pairs that I picked out for their BOGO sale, that day! They responded to my emails fairly quickly and I LOVE both my glasses. It took a little getting used to (as it does with new glasses of a stronger prescription, it's been a few years since my last new pair). Overall, I've had a great experience with Firmoo." - Denise Nguyen reviewed on February 12
"First time buying glasses online.
Lenses are the right prescription, frames look better than every pair ive tried on in store, customer service was impeccable and the prices cant be beaten. That being said, they use UPS as a courrier and I had an absolutely awful experience with them.
Would highly recommend they change courrier service, but besides that firmoo is great and I will definitely be shopping here again!" - Lily Bellule reviewed on January 10
"Just got my first pair and I am in love ! The case is cute , my prescription is correct , and they gave me the frame adjustment tools!" - Chelsea Mawyin reviewed on January 9
"This was my first time buying glasses online and only my second time in my life buying glasses! I was very nervous as I have tried on several glasses in stores and couldn't find anything I liked! I ordered 2 pairs of glasses, one being sunglasses. I did not realize that they were clip on sunglasses until they came today so now I have 2 pairs of regular glasses and sunglasses! Super Happy about that! I love them and the price is just unbelievable! both pairs for $62! I will be buying again from here and referring people I know! The are super fast to get also. Took 7 business days from ordering to putting them on my head! I have so much self confidence today and I can't stop taking selfies haha and I am not much of a selfie taker!" - Tracy Fewer reviewed on December 29, 2017
"I’m always getting compliments on my Firmoo glasses! I recently ordered 4 pairs of glasses, hoping they would arrive in time for my vacation but didn’t. This was the first time I had ever had to contact their Customer Service rep and I was extremely happy with the service I received!
It was dealt with quickly and they truly held up to their 100% satisfaction guarantee. Even though the issue was with their shipping - which is out of their control, Firmoo still stepped up and ensured everything was to my satisfaction. I also was having troubles with Zenni Optical (terrible return/refund policy even when they are at fault - wrong prescription sent even tho they were filled out correctly and would only offer me 50% back, after shipping) and have decided Firmoo will be keeping my business going forward.
PS. Firmoo’s glasses are much more stylish and better quality." - Victoria Danh reviewed on July 25
"I ordered glasses. The script was perfect. I did not take my own PD, I went to Wal-Mart and asked them to measure. The glasses arrived and they were perfect...except for one thing.... I did not pay attention to the size and they were small. (do not believe the customer images somehow those glasses appear larger..they are not.. pay attention to the size chart) However, I contacted the company, they issued me a refund, and I already have my new pair on the way.. I do not believe I will ever pay another $800 for a pair of glasses again." - Rachel Chante Gilbert reviewed on April 16
"Got a coupon code for half off a pair of glasses, having ordered a couple pairs off another site i didn't expect much. Every pair from said site had broken or had lens problems hence why i needed a new pair so bad. The total with shipping with 10 dollars. Waited only a week for shipping, upon opening i thought it was so flimsy looking. But i got a repair kit a soft case and a hard case along with a cleaning cloth. I've worn this pair for about 3 weeks, no problems, and they are not even flimsy. These are the cutest glasses i own and i have almost a glasses graveyard in my dresser. I highly recommend and will definitely order again. My only complaint is lack of variety but you'll definitely find something no matter what" - Emily Sanchez reviewed on March 29
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